Whipps Cross University Hospital
NHS Trust
Tel: 020 8539 5522
Leytonstone, London, E11 1NR
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OUR DEPARTMENTS
Cancer Services
- What we do
- How to contact us
- Where to find us
- How to find us
- Opening times
- How to get treatment
- Frequently asked questions
- Further information
- Useful Documents
What we do
Whipps Cross University Hospital is a cancer unit within the North East London Cancer Network. We are also the specialist cancer unit in the network area for urology cancers.
All patients with suspected or diagnosed cancer are under the care of a multidisciplinary team (MDT). The MDT includes oncologists (cancer doctors), medical doctors, surgeons, pathologists, radiologists, clinical nurse specialists, allied health professionals, social workers and MDT coordinators/data managers. This team will work together to provide you with the best possible care.
Often cancer care is shared with other regional hospitals. People diagnosed with cancer at Whipps Cross may also receive some treatment at a regional cancer centre such as Barts and the London NHS Trust.
At Whipps Cross University Hospital we provide diagnosis, treatment and care for patients with the following:
- Blood and lymph gland cancers (haematological) including leukaemia, lymphoma and myeloma. Download the Haematology MDT leaflet
- Brain and spinal cord cancer. For more information go to the neurology team webpage.
- Breast cancer. Download the Breast Cancer MDT leaflet
- Children’s cancers. For more information go to the paediatric team webpage.
- Gynaecological cancer (ovary, womb, cervix, vagina and vulva). Download the Gynaecology cancer MDT leaflet.
- Head and Neck cancer (tongue, tonsil, throat, vocal cord and voicebox). Download the Head and Neck Cancer MDT leaflet.
- Lung cancer and mesothelioma (cancer of the tissue lining the lung). Download the Lung Cancer MDT leaflet.
- Skin cancer. Download the Skin Cancer MDT leaflet.
- Lower gastrointestinal cancer (bowel - colon, rectum) Download the Colorectal MDT leaflet.
- Upper Gastrointestinal cancer (oesophagus, gastric/stomach, small intestine, liver, pancreas, gall bladder and bile duct). Download the Upper Gastrointestinal MDT Cancer leaflet.
- Urological cancer (testicular, bladder, prostate, kidney). Download the Urology MDT leaflet.
In line with national targets, patients with suspected cancer symptoms who are referred urgently by their GP are seen within two weeks by a specialist at Whipps Cross. We work to ensure that if cancer is diagnosed treatment begins within 31 days of the decision to treat. If you want to know more about national cancer treatment targets go to the Department of Health Website.
How to contact us
Cancer teams
For contact details of your multidisciplinary team please download the appropriate MDT leaflet below under useful documents. For the children’s cancer and brain cancer team go to the paediatrics and neurology department pages for contact details.
Palliative care
For more information on how to contact the palliative care services at Whipps Cross see the palliative medicine webpage.
Macmillan Cancer Information and Support Service at Whipps Cross Hosptial
For further information about cancer, treatments, and all aspects of living with cancer contact the Macmillan Cancer Information and Support Service on 0208 535 6790 or e-mail cancerinfo@whippsx.nhs.uk.
Cancer Services Management |
||
Name |
Job Title |
Contact Details |
Dr Naim Akhtar |
Clinical Director Cancer and Clinical Support Services and Consultant Haematologist |
0208 535 6687 |
Dr Elisabeth Bjorndal |
Lead Cancer Clinician and Consultant in Palliative Medicine |
0208 539 5522 ext: 5399 |
Elizabeth Cooper |
Assistant Director for Diagnostics, Cancer services and Clinical Support |
0208 539 5522 ext: 6660 |
Anne Duffy |
Macmillan Lead Cancer Nurse - Cancer and Palliative care |
0208 539 5522 ext: 5544 |
Sharon Kakar |
Interim Cancer Services Manager |
0208 539 5522 ext: 5539 |
Where to find us
You will see professionals at different places within the hospital at different times during treatment. Consult the letter you have been sent for each appointment and bring it with you. If you have difficulty finding where you need to go, ask at the reception found by the main entrance of the hospital or at the main desk in the outpatients department. If you are visitting the hospital outside working hours go to the enquiry point at junction 4 of the main corridor.
The following information is intended as a guide. Please take a look at the letter you have been sent for more information.
Appointment |
Location |
Contact Details |
Clinic appointment to see you cancer specialist |
Outpatients department or chest clinic for lung and mesothelioma cancer patients (near main entrance of the hosptial next to car park 1) |
Outpatients - 0208 539 5533 ext: 5412 Chest clinic - 0208 535 6678 |
CT scan |
CT and interventional suite (main hospital, junction 3) |
0208 539 5522 ext: 6722 |
MRI scan |
MRI department (main hospital, near main entrance next to accident and emergency) |
0208 539 5522 ext: 6270 |
Colonoscopy, gastroscopy or flexible sigmoidoscopy |
Endoscopy department (main hospital, juntion 2) |
0208 539 5522 ext: 6502 |
Ultrasound |
Ultrasound department (main hospital, junction 7) |
0208 539 5522 ext: 5525 |
Mammogram |
Breast Screening (main hospital, junction 7) |
0208 539 5522 ext: 5380 |
Bone scan |
Nuclear medicine (main hosptial, junction 7) |
0208 539 5522 ext: 5277 |
Chemotherapy |
Medical day unit (margaret close, near James lane entrance) |
0208 539 5522 ext: 5120 |
Complementary therapy |
Margaret Centre (margaret close, near James lane entrance) |
0208 539 5522 ext: 5840 |
Psychological Support Service |
Margaret Centre (margaret close, near James lane entrance) |
0208 539 5592 |
How to find us
Opening times
As you may have to visit various departments you may find they have different opening hours. The majority of services are open Monday - Friday 9.00am - 5.00pm
How to get treatment
To be referred to Whipps Cross University Hospital to see a cancer specialist you must be referred by your GP.
If you don't have a GP you will need to register. For a list of GP's visit www.walthamforest.nhs.uk or www.redbridge.nhs.uk.
Frequently asked questions
Question |
Answer |
Telephone number |
My GP referred me to see a specialist at the hospital within 2 weeks. I received a letter for my first appointment at the hospital and I can't make it, how do I change the date or time? |
Contact the staff in the 2 week wait office to change your appointment |
0208 535 6856 |
I have a question about my treatment who do I talk to? |
Contact your key worker. This is often your clinical nurse specialist. If you have an urgent question at the weekend or outside office hours speak to your GP or contact NHS direct |
See your MDT leaflet for details (this can be found below under 'useful documents') |
Where do I find out any finiancial assistance available to me? |
Contact the Macmillan Cancer Information and Support Service at Whipps Cross Hospital or speak to your key worker. You can also contact the Macmillan Cancer Support helpline which is open from 9.00am-8.00pm Monday - Friday |
0208 535 6790 ( Macmillan Information and Support Service at Whipps Cross Hospital) 0808 808 00 00 (Macmillan Cancer Support) |
Where can I find a support group? |
Contact the Macmillan Cancer Information and Support Service at Whipps Cross Hospital, they will be able to give you full details of local support groups. |
0208 535 6790 |
Am I entitled to free parking in the hospital? |
Cancer patients are entitled to concessionary parking. If you are attending a clinic ask staff on the front desk for a parking concessions voucher form. |
|
Am I eligible for help with health costs and where do I get reimbursed? |
To find out if you are entitled to help with health costs visit www.nhsbsa.nhs.uk/helpwithhealthcosts.aspx. If you are claiming travel expenses ask at each appointment for a patient attendance form and take this to the gneral office next to trust headquaters at Junction 3 of the main hosptial. |
To find out if you are entitled contact 0845 850 1166 |
Further information
For information about cancer, treatments and all aspects of living with cancer contact the Macmillan Cancer Information adn Support Centre at Junction 4 of the main hosptial.
The following websites also provide reliable sources of information:
Cancer Specific Organisations
Useful Documents
The following documents may be of interest to you:
Files
- Breast Cancer Multidisciplinary Team
- Haematology Multidisciplinary Team
- Skin Multidisciplinary Team
- Upper Gastrointestinal Multidisciplinary Team
- Urology Multidisciplinary Team
- CAB guide to travel cost information for patients of st bartholomews hospital
- Whipps Cross Macmillan Cancer Information and Support Service Flyer
- Cancer Support Group Leaflet
- Colorectal Multidisciplinary Team
Whipps Cross University Hospital Trust 2005
